Pricing
Service Levels
Data
Control Tower provides real-time tracking and visibility, rich visualizations, exception management, and more.
Data integrations with existing devices & systems
Gather and share data using a QR Sensor
Digital Agents that identify and raise exceptions based on your supply chain needs.
Pre-built dashboards & reports
Data + Sensor
Most Popular
Everything in our Data plan and:
End-to-end sensor management covering sensor inventory, fulfillment, monitoring, maintenance, reverse logistics, documentation, and more.
Digital Agents leverage real-time sensor data (e.g., GPS location, temperature, light) for more granular exception detection and condition monitoring.
Increased flexibility and support for developing custom data integrations.
Enhanced capabilities for creating custom reports and dashboards tailored to your KPIs.
Full-Service
Everything in Data + Sensor plan and:
Continuous monitoring and exception management and resolution by our dedicated operations team.
Highest level of customization for bespoke Digital Agent logic and complex system integrations.
Detailed analytics covering shipment status, exception trends, resolution effectiveness, carrier performance, and HART service metrics.
99.99% SLA
Features
Control Tower
View and track shipments across your supply chain
Shipments
Number of shipments that can be tracked
Unlimited
Unlimited
Unlimited
Users
Control who can view and manage shipments
Unlimited
Unlimited
Unlimited
Email notifications
Receive emails of status changes & exceptions
Unlimited
Unlimited
Unlimited
Dashboards
Control who can view and manage shipments
Pre-built
Pre-built
+
Limited custom
Pre-built
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Unlimited custom
Data retention
How long completed shipments are kept
2 years
5 years
20 years
Data & Analysis
Gather data from multiple sources to paint a real-time and accurate picture of every shipment that CargoSense monitors.
Event feed
Ingest data from common carriers, TMS/WMS/ERP systems, and more.
Sensor analysis
Monitor and visualize sensor data
Limited
Full analysis
Full analysis
QR Sensor
Gather data & events from the field
Limited
Full access
Full access
+
Custom workflows
Exception Management
Identify and resolve issues in your supply chain with collaborative and automated software
Identify exceptions
Raise issues based on real-time data & sensors
Assign exceptions
Collaborate together and assign work
Resolve with digital agents
Simple issues can be addressed by AI-powered automations
+
custom agents
Use playbooks
Let us develop tailored resolution workflows integrated with your internal procedures.
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Resolve with HART
Outsource issue resolution to our team of experts
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Managed service
Sensor management
Include sensors on your shipments for precise tracking and monitoring needs
Globally certified sensors
Certified in 55 countries and on 46 airlines. Include on every shipment or just your most valuable ones.
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Priced per annual volume
Priced per annual volume
State-of-the-art tracking
Global SIM. True GPS. Environmental temp. 90-day battery life. No lithium. And much more.
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Sensor management service
We monitor inventory and battery levels, and replace sensors across every warehouse
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Managed service
Full-service supply chain oversight
Outsource supply chain oversight and exception management to a 24/7 team of supply chain experts
Available 24/7/365
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Your data, our team
Our team manages automatically detected issues and resolves them on our behalf.
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Resolve issues with vendors & partners
We’ll contact any third-parties to connect and resolve issues quickly.
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Follow your playbook
Our team will define your standard, actionable resolution policies, and we will adhere to them.
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Dashboards & reports
Gain clear visibility into issue resolution through dashboards and reports. Use aggregate insights to optimize your operations.
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Frequently Asked Questions